• Housing and Property Management

Modes of delivery available

  • Classroom based

    On-site at employer or off-site at any of our Learning Plug training centres
  • Practical training

    Appropriate sites
  • On-line

    Via e-learning, e-portfolio and webinar through our e-learning platform
  • One to one

    Tutor visits on-site at employer
  • Remote

    Telephone and e-mail support

A typical delivery model for the Housing and Property Management L3 standard is 18 months in duration.

Included in the delivery model:

  • Knowledge requirements
  • Skills requirements
  • Behaviour requirements
  • Portfolio of evidence
  • Preparation for End Point Assessment (including mock practical task, mock knowledge test and mock interview)

The housing/property management occupation is customer facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

The work is varied and often includes addressing complex people related matters (for example supporting people to live independently) as well as property related responsibilities. The role incorporates a degree of lone working with minimum supervision whilst predominantly working within the wider organisation / team, communities and external partners.

Housing and property management professionals are proactive in finding solutions to problems and identifying areas for improvement. They take individual responsibility for the quality and accuracy of their work and its administration.  At Level 3 some housing/property professionals may also have supervisory responsibility for other people.

The apprenticeship prepares an individual for a range of general housing/property management duties leading to operational or specialist roles.

Job roles can include:

  • Housing Officer or Neighbourhood Officer (for example Anti-social behaviour, resident involvement, Tenancy sustainment, Homelessness, Repairs, Sheltered Housing)
  • Neighbourhood Co-ordinator / Advisor
  • Lettings Officer / Allocations Officer / Tenancy Officer / Income Management Officer
  • Leasehold Management Officer, Private Sector Housing Officer, Strategic Housing Officer, Property Manager
  • Negotiator/Senior Negotiator

Why not find out more about how we can help you?

Impact Academy provides Apprenticeships specialising in Energy, supporting organisations to become more energy efficient whilst building a talent for a greener future. WHO ARE WE? Find out more HERE.

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