• Operations / Departmental Manager

Modes of delivery available

  • Classroom based

    On-site at employer or off-site at any of our Learning Plug training centres
  • Practical training

    Appropriate sites
  • On-line

    Via e-learning, e-portfolio and webinar through our e-learning platform
  • One to one

    Tutor visits on-site at employer
  • Remote

    Telephone and e-mail support

A typical delivery model for the Operations / Departmental Manager L5 standard is 30 months in duration.

Included in the delivery model:

  • Knowledge requirements
  • Skills requirements
  • Behaviour requirements
  • Portfolio of evidence
  • Preparation for End Point Assessment (including mock practical task, mock knowledge test and mock interview)

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy.

They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

Why not find out more about how we can help you?

Impact Academy provides Apprenticeships specialising in Energy, supporting organisations to become more energy efficient whilst building a talent for a greener future. WHO ARE WE? Find out more HERE.

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